Customer feedback with the evidence intact. Fictional starter — replace with your own material. Source: https://clankercloud.ai/templates/customer-feedback-analysis Copy into Workspace yourself: Analyze the fictional customer-feedback CSV below. Save feedback-themes.md and a row-to-theme mapping in this Project. Use one primary theme per substantive record. Preserve all eight records, identify F03 as a follow-up to F01, and count both messages and distinct accounts. Do not infer missing demographics, revenue, severity, or statistical representativeness. Return: scope and counting rules; theme table with message count, account count, and source IDs; a separate reported-defect investigation note; excluded or non-substantive observations; and questions for a product review. Keep frequency separate from priority. Do not contact customers or promise features. feedback_id,account_id,date,channel,text F01,A11,2026-09-01,email,"Cannot find the export button on mobile." F02,A12,2026-09-02,interview,"The export button is hard to find; once found it works." F03,A11,2026-09-03,support,"Following up on F01: still cannot find export on my phone." F04,A13,2026-09-03,email,"Please let me schedule a weekly export." F05,A14,2026-09-04,interview,"Weekly scheduled exports would save a manual step." F06,A15,2026-09-05,support,"Exported CSV omits rows when I apply the owner filter." F07,A16,2026-09-06,email,"The new onboarding checklist was clear." F08,A17,2026-09-07,interview,"I have not tried export yet, so I cannot comment on it." Illustrative result: Fictional expected theme table Find export: 3 messages / 2 accounts | F01, F02, F03 Scheduled export request: 2 messages / 2 accounts | F04, F05 Reported missing CSV rows: 1 message / 1 account | F06 Positive onboarding: 1 message / 1 account | F07 No export experience: F08; retained, excluded from substantive export themes. Investigation: reproduce the owner-filter export reported in F06; cause and severity are unknown. Scope: 8 messages, 7 accounts. These counts describe this sample only. F03 adds follow-up evidence, not a new account. Review checklist: - All eight records appear in the evidence mapping. - The discovery theme has three messages and two distinct accounts. - The possible export defect remains a reported issue, not a verified diagnosis. - F08 is not treated as satisfied or dissatisfied with export. - No population-level percentages or product commitments were invented.