Give every inquiry a clear next step.
Fictional starter — replace with your own material.
Source: https://clankercloud.ai/templates/customer-inquiry-triage

Copy into Workspace yourself:

Read customer-inquiries.csv and service-brief.md in this Project. Save inquiry-tracker.csv with the request, approved facts, next step and owner-review status for Q01–Q04. Save reply-drafts.md with a concise proposed response for each inquiry. Use the approved workshop rate, keep unagreed dates and payment terms open, and route new scope and translation to the owner. Do not send messages or update a customer system.

Illustrative result:
# Inquiry handoff — draft

Q01: explain that the job awaits client-approved images; ask for the image update. No delivery date is promised.
Q02: two discovery workshops total €500 excluding tax; confirm commercial details with the owner.
Q03: additional page needs scope review before a quote or date.
Q04: translation is outside the approved catalog; ask the owner how to respond.

Four inquiry rows and four reply drafts, ready for review. Nothing has been sent.

Illustrative draft using fictional data.

Review checklist:
- Each inquiry has its own source-based next step.
- Quoted service arithmetic follows the approved rate.
- The owner can review and choose the final response.